At URelax Vacation Rentals, we pride ourselves on being more than just a property management company, we treat your vacation home like our own. If you're looking to increase your income, ensure the highest standard of care for your property, and work with the best local team on the Central Coast, you’ve come to the right place. Our approach combines superior care for your home with industry-leading tools, ensuring increased income and hassle-free management.

Our Promise to You: Your property is in trusted hands, ensuring top-tier care and maintaining the highest standards in the industry. Our focus is to enhance your income while delivering an exceptional experience for your guests. Let us help you create memorable stays that elevate your property’s performance and boost your bottom line.

Why Choose URelax?

We offer a wide range of services designed to optimize both guest and owner experiences.
Here's a snapshot of what we provide:

Comprehensive Home Care
Your property’s care is our top priority, and we treat it like our own.

• We offer the highest staff to home ratio in the area which enables us to offer superior hands on support in every aspect of vacation rental management.  This does make a difference!
• We utilize Breezeway, an advanced management platform, to track housekeeping, maintenance, and inspections in real-time.
• Our professional housekeepers follow detailed checklists tailored to your home, ensuring nothing is missed and addressing wear-and-tear before it becomes a problem.
• Routine inspections and proactive maintenance keep your property in top shape, with no marked-up fees for contractor services.
• Every booking is screened and confirmed by our team to verify guest count & ensure the group is the right fit for the property.

Advertising & Marketing
We ensure your home gets maximum exposure and encourage repeat bookings

• In addition to our direct booking website, your home is listed on all major booking platforms (VRBO, Airbnb, and more), plus we cross-list on our sister company’s platform, Beach-N-Bay Getaways, expanding your reach.
• We are partnered with Visit SLOCAL to promote your property across the region’s tourism network.
• High-quality photos, enticing descriptions, and 3D walkthroughs (for select homes) help your property stand out.
• For off-season bookings, we can offer long-term rentals to maximize income during slower months.
• Our marketing strategies include personalized promotions and a robust email campaign to engage repeat guests and increase bookings.
• Social media engagement and strategic pricing help us stay current on market trends.

Maximized Revenue with Dynamic Pricing and Offerings

• We leverage cutting-edge technology to dynamically adjust pricing based on demand and market trends, ensuring the best rates for your property throughout the year.
• We carefully balance rates with wear and tear on the home, maximizing revenue while protecting your property.
• We actively contact guests when additional nights are available on either end of an existing reservation and offer the guest special “gap night” pricing to encourage them to stay longer and fill the gaps between reservations.

Owner-Friendly Benefits
No Restrictions on Owner Use: You can enjoy your property whenever you’d like.
LiveRez Owner Portal: Conveniently manage your calendar, view financials, make reservations, and access statements anytime.
Tax Filings: We take care of all preparation and submission of all local taxes and assessments (TOT).
Local Expertise & Advocacy: We handle all regulatory compliance and advocate for reasonable vacation rental regulations with local leadership and the community.

Guest Services That Go Above and Beyond
We take care of all guest needs, ensuring smooth bookings and memorable stays.
Easy Booking: Our office is open 7 days a week and we offer 24/7 online booking with real-time availability and pricing.
Personalized Attention: Every guest is contacted to confirm details of their booking and ensure their needs are met before arrival.
24/7 Guest Support: From check-in to check-out, we’re always available to address any guest issues, providing top-of-the-line after-hours support. All calls or texts after hours get a live response from a customer service agent to answer questions about the home or issue during the stay. If an issue is urgent or an emergency, it will be escalated to a manager immediately.
Post-Stay Follow-Up: We handle reviews, lost and found, and add guests to our email list to encourage repeat bookings.

Long-Term Rentals for Increased Income
As licensed Real Estate Brokers, we also offer extended 30+ day rental options that boost your earnings. We can help fill the off-season periods with well-vetted tenants.

Local Expertise, High-Tech Solutions
Our team has over 50 years of combined experience, offering unmatched knowledge of the local area and vacation rental industry. Our team is small enough to provide personal care, but big enough to provide the best tools and advertising reach in the industry. We leverage cutting-edge technology like LiveRez, Breezeway, and Beyond Pricing to ensure efficiency, quality, and optimal performance for your property.

We Make the Transition Easy! Seamless Transition to Our Expert Management
Transitioning your vacation rental management to us has never been easier. We specialize in making the process smooth and hassle-free, ensuring minimal disruption for you and your guests. Whether you’re currently working with another property management company or handling the property on your own, we ensure a seamless, no-hassle transition, so you can start enjoying the benefits of working with us right away. Here’s how we make it simple:

• Comprehensive Evaluation & Onboarding 
  Our onboarding process ensures that we have all the necessary details to take over operations efficiently, from bookings and guest communications to maintenance and housekeeping.
• Easy Transition for Guests 
  One of our top priorities is ensuring that your guests experience a smooth stay, even during the transition. We’ll take care of any existing reservations and communicate directly with those guests, making sure they’re well informed and ready for their stay.
• Updated Listings and Marketing
  We’ll enhance your property’s online presence with our proven marketing strategies, resulting in improved visibility for your listing across top booking platforms. Our professional photography, custom property descriptions, and dynamic pricing tools will ensure your home stands out, while maximizing occupancy and revenue.
• No Stress, No Hassle
  We take the stress out of the transition. With our professional team managing every step of the process, you can rest easy knowing that your property is in capable hands.

At the end of the day, our goal is to increase your property’s potential while providing exceptional service for you and your guests. Let us make the transition simple and get you back to enjoying the rewards of your vacation rental.